Last updated: 25 September 2026

1. Who We Are

Debbie Anne’s Personal Assistants provides personal assistant and home‑support services in Wolverhampton and surrounding areas.

Email: info@debbieannes.co.uk

Phone: 07387 025791/07488348884

2. What Information We Collect

Name
Email address
Phone number
Home address (if required for visits)
Details about the support you require
Payment records (we invoice weekly and take payment by bank transfer or in cash; we never hold card details)
Any information you provide through forms or messages

3. How We Collect Information

We collect information when you contact us, fill in forms, book services, or communicate with us.

4. How We Use Your Information

Responding to enquiries
Providing services
Arranging visits
Processing payments
Maintaining service records
Meeting legal and financial obligations

5. Lawful Basis for Processing

We process your data under:

Contract
Legitimate interests
Legal obligation

6. How Your Information Is Stored

Messages sent through our contact form are delivered to our business email inbox and kept with our own business records. We store this information securely and only for as long as we need it.

We do not store or access card details.

7. Sharing Your Information

We may share your information with:

Vercel (website hosting, and cookieless website statistics through Vercel Web Analytics and Speed Insights), Sanity (website content management) and Resend (delivery of messages sent through our contact form)
Payment providers
Professional advisors (e.g., accountants)

Our website is hosted by Vercel. The part of the website that handles your contact form messages runs on Vercel’s servers in London, and pages are delivered through Vercel’s global network so they load quickly wherever you are.

We do not sell or share your data for marketing.

8. How Long We Keep Information

Enquiries: up to 12 months
Client records: up to 7 years
Active client notes: as long as required for service delivery

9. Your Rights

You may request:

Access
Correction
Deletion
Restriction
Objection
Data copy

10. Cookies

Our website does not set cookies of its own, and our website statistics are cookieless. The Google Map on our Contact page may set Google cookies when it loads.

See our Cookie Policy for details.

11. Payments and Security

We take payment by bank transfer or in cash only. There is no online payment facility on this website and we never hold card details.

We do not receive or store card details.

12. Contact Us

If you have any questions about this policy, or want to use any of your rights, email us at info@debbieannes.co.uk or call us on the number shown on our Contact page.

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